Politique d’expédition

SHIPPING POLICY

Last updated: 2026

Thank you for shopping with ORIMA SOLUTION.

This Shipping Policy explains how orders placed on orimatech.com are processed, prepared, and delivered.

1. ORDER PROCESSING

All orders are subject to verification, processing, and approval before shipment.

Certain products may require:

- Technical preparation
- Testing procedures
- Configuration
- Programming
- Quality control verification

before dispatch in order to ensure product reliability and functionality.

Processing times may vary depending on the product category and order volume.

2. SHIPPING TIMES

Estimated delivery times are provided for informational purposes only and may vary depending on:

- Destination country
- Customs procedures
- Carrier operations
- Seasonal demand
- International transport conditions

Delays caused by external logistics providers or customs authorities are outside the control of ORIMA SOLUTION.

3. TRACKING INFORMATION

Tracking information is generally sent to the customer once the order has been shipped.

Customers are responsible for monitoring the shipment status using the provided tracking details.

4. DELIVERY CONDITIONS

Customers must provide accurate and complete shipping information during checkout.

ORIMA SOLUTION shall not be held responsible for:

- Incorrect delivery addresses
- Failed delivery attempts
- Customer unavailability
- Customs delays
- Import restrictions
- Additional customs duties or local taxes

Any additional import charges, duties, or taxes imposed by local authorities remain the responsibility of the customer.

5. MULTIPLE SHIPMENTS

In certain situations, orders may be shipped in separate packages depending on:

- Product availability
- Warehouse logistics
- Product type
- Packaging requirements

Customers may therefore receive separate tracking numbers and deliveries.

6. LOST OR DELAYED PACKAGES

If a package appears significantly delayed, customers should first contact the shipping carrier directly using the tracking information provided.

If additional assistance is required, customers may contact our support team at:

orima.support@gmail.com

7. REFUSED OR UNCLAIMED PACKAGES

If a shipment is refused, unclaimed, or returned due to customer-related issues, additional shipping and handling fees may apply.

8. SHIPPING RESTRICTIONS

ORIMA SOLUTION reserves the right to refuse or restrict shipping to certain countries, regions, or addresses when required for operational, security, or legal reasons.

9. FORCE MAJEURE

ORIMA SOLUTION shall not be responsible for shipping delays or failures caused by events beyond reasonable control, including but not limited to:

- Natural disasters
- Carrier disruptions
- Customs inspections
- Government restrictions
- Technical failures
- International transport disruptions

10. POLICY CHANGES

We reserve the right to update or modify this Shipping Policy at any time without prior notice.

11. CONTACT INFORMATION

ORIMA SOLUTION  
Warszawska 319, 43-155 Bieruń, Poland  
Email: orima.support@gmail.com